Replacement & Return Policy

 Replacement & Refund Policy

• If the product is in stock → it will be replaced.
• If the product is not in stock → refund will be issued.
• Quality check will be conducted on returned products before approval.
• If a product is damaged → it will be replaced.
• If only one part of a product/set is damaged/unavailable, then only that part will be replaced.
• Customers must provide videos and proof of damages to initiate refund/replacement.
• Recommendations:
• Add a Return Request Form for customer convenience.
• Display refund timelines clearly (e.g., 5–7 business days